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A step by step guide to carrying out a telephone bid

You can carry out a telephone bid on any of the lots for sale in our national property auctions. This will involve a member of our team calling you on auction day and bidding on your behalf upon your specific instructions.

Here’s our step by step guide to carrying out a telephone bid:

  • Submit your remote bidding form on our website homepage & select telephone bid
  • You will receive an email from Credas within 30 minutes to request an online ID verification
  • You need to download the Credas app to your smartphone or tablet
  • We will request your payment details however no monies will be taken at this stage
  • If we do not have capacity to carry out your telephone bid, we will contact you
    • Don’t worry – you can carry out a proxy or internet bid instead
  • The next time you will hear from us will be when we call you on auction day
  • But we will contact you if something changes with your lot
  • If you are successful, we will take any relevant deposit & fees
  • The monies will be taken from the payment details you supplied
  • We will then send the legal pack & contract for the lot to you & your solicitor
  • It’s as simple as that. If you have any problems call our friendly auctions team