Happy customers result in SDL Auctions being shortlisted for prestigious industry award

SDL Auctions has been shortlisted for the Supplier of the Year Award at the 2019 ESTAS Estate & Letting Agent Awards alongside some of the biggest names in the property industry.

Representatives of the company will now attend a prestigious awards ceremony in London on Friday 10 May, where the coveted ESTAS trophies will be presented by TV property personality Phil Spencer.

Nominations for the awards are based on customer feedback, which enables organisers to recognise those companies providing the best customer service. SDL Auctions has “love our customers” at the heart of its business values and those customers have shown their appreciation in return by leaving 96.5% positive feedback, all independently verified by ESTAs.

Some of the feedback received by SDL Auctions includes:

“SDL are an exceptional company to work with. Outstanding in many ways and absolute pleasure to do business with!”

“SDL are an excellent company who understand their market backwards. Their full focus is on making the process compliant and simple.”

“Added a great deal of value to our business not just in monetary terms but also in training and developing staff to adapt in a changing market.”

Andrew Parker, managing director and auctioneer, said: “We are so grateful to all our clients who took the time to leave us feedback and help us achieve the honour of reaching the ESTAS shortlist.

“The fact that nominations are based on customer feedback makes these awards all the more special as it shows that our customers appreciate everything we do to make the buying and selling process transparent and straightforward for them. As one of our core values is to ‘love our customers’, we are delighted to discover that our efforts are appreciated and this is testament to the dedication of our team.”

Simon Brown, founder of The ESTAS says “At ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it – week in week out – that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS brand can help generate consumer trust for all property professionals involved in the home moving process.”

SDL Auctions is now the fifth largest property auctioneer in the UK, according to latest data from the Essential Information Group. Last year SDL Auctions sold more than 1,700 lots at 39 auctions across the UK, raising over £215 million in sales in the auction room and online. Last month alone, SDL Auctions raised £21.5 million for its sellers and auction partners around the country.

The company holds room auctions at six venues around the country and is one of only a few auctioneers to offer both conditional and unconditional sales, via room auctions and online auctions, providing more options to sellers and buyers.

For more information about SDL Auctions and if you’re interested in selling your property under the hammer, click here for a free auction appraisal.